While the printer is still on, disconnect the power cord from the rear of the printer. If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. Do not use paper with paper clips or staples attached. Asia Pacific and Oceania. Do this only if the carriage is not docked in its station on the far-right side of the printer. HP Download and Install Assistant. Look for jammed paper Paper jams can occur in multiple areas of the printer.

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During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. The list of prl drivers for your product has not changed since the last time you visited this page.

No software or drivers are available for this product with the selected operating system. Product sold without warranty: The printer can only process one officjeet of paper at a time. Warranty withdrawn refurbished product: We were unable to find any drivers for your product. Modify your browser’s settings to allow Javascript to execute. If you do not see any jammed paper in the rear access area, press the tabs on the sides of the duplexer, and then lower the cover.


How does HP install software and gather data? If the carriage does not move freely, apply minimal pressure to the right side of the carriage, and then push the carriage to the left.

Not sure which drivers to choose? Choose a different product. Unable to determine warranty status. HP Download and Install Assistant. Contact HP Support to schedule a repair or replacement. Solution and Diagnostic Data Collection. See your browser’s documentation for specific instructions.

Turn on the printer, and then try to offivejet. Technical data is gathered for the products pr by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Thus, the warranty has been removed from this product.

We are unable to determine your warranty status for the product and serial number provided. Reconnect the power cord to the rear of the printer, and then turn on the printer.

Verify that the paper height does not exceed the solid red lines on the sides otficejet the tray. Clear jammed paper from optional Tray 2 Remove any loose or jammed paper that is accessible from the Tray 2 area.


HP Officejet Pro 8600 Printers – Paper Jam Error

Use a flashlight to check for torn pieces of paper that might remain inside the printer. I don’t see my operating system.

If any torn pieces of paper remain inside the printer, more jams are likely to occur. Apply a moderate amount of pressure ofdicejet remove any dust or dirt buildup.

HP Officejet Pro L All-in-One Printer | HP® Customer Support

Service or replace your HP product if you completed all preceding steps. Look for jammed paper Paper jams can occur in multiple areas of the printer. Would you like to view the product details page for the new product? The following steps apply to both real and false paper jams. This could take up to 3 minutes, depending on your computer and connection speed.

HP is compiling your results.