Lately during the filling cycle water hammer is occurring. What can I do? Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. My tablet pen is broken, where can I buy the pen? I think it’s matter of uninstalling the old driver, and the bundle software annotate all, pen commander, pen mail, pen signer, etc. In Windows, there is a file and a toolbox that will open and it can easily write on tablet and see on computer. Please installed the latest drivers and change a new battery, if the product needs driver and battery.

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There is no App for Mac. Your Welcome From U. Then, after the computer was done restarting, I connected the tablet to geniu USB port, and then the computer recognized it, actually it told me that it recognized the tablet, two HID compatible dispossitives, and a HID compatible mouse pen.

The tablet geniuz cursor is shaking that I cannot move it. Install the drivers on XP mode and you should be able to use your tablet.

Peripherals by David Carnoy Jul 2, Input Device Connectivity Technology. Then I left the mouse on the pad and used the pen while the mouse was on the pad, and the pen started working again. After the computer finished installing, it asked again to restart the PC, soooo I restarted it again, when it was done, I connected the tablet once again, and this time it displayed that “your new hardware is installed and ready to use” balloon on the bottom right corner of the screen.


Mar 08, Genius G-Pen4x 5. Your answer needs to include more details to help people. Alun Cox Level 3 Expert Answers. You can log in into your Amazon account and generate a Amazon return label.

Posted on Oct 27, Posted by camirodr on Apr 18, You can’t post answers that contain an email address.

Genius Product Support – WizardPen 5×4

We delete comments that violate our policywhich we encourage you to read. The trick was to uninstall the old driver first.

Peripherals by Rick Broida Oct 15, It’s worth a thousand words. The problem is only solved by resetting the machine, why?

What is your global warranty on your products? We appreciate your feedback for your Genius product user experience. Install the drivers on XP mode and you should be able to use your tablet.

Genius WizardPen 5×4 – digitizer

The cordless pen has level pressure sensitivity but it does not support pressure sensitivity adjustment. You can’t post conmments that contain an email address. Go back to the genius website, search for ‘tablet’ drivers. Posted on Mar 19, Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.


The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too. Posted on Jan 02, Click “Add” to insert your video. It’s worth a thousand words.

You will probably need to set the G-pen to relative mode if not already behaves more like a mouse. Related Question Trying to install G-Pen on a computer running on windows 7 i keep receiving this error message: The tablet cursor on the screen moves randomly, why?